Responsible for pre and post sales of base stations for our broadband wireless products. Will debug and troubleshoot base station installations and provide ongoing maintenance. This includes customer service phone support, installation and on site customer support when needed Duties will include both hardware as well as software knowledge of broadband wireless products. Will work independently with minimal supervision.
BS in a technical field or 5 years work experience in the areas listed below:
Working knowledge of Routers, Switches, Firewalls, NAT, DHCP, FTP etc.
Experience with UNIX, Windows 2000/NT, Java.
Good system analysis and problem solving skills
Ability to work well with engineering teams and with customers
Ability to work independently on projects and manage ones time effectively
Good verbal and written communications skills a must.
Ability to troubleshoot network problems via the phone
Must be flexible in order to work in a dynamic and fast paced work environment
Willingness to travel both domestic and international
Available after hours for customer support
Contact: [email protected]