Wassim El Khoury, Network Expansion Manager, Pesco
"We have been an Aperto customer for some time and know that PacketMAX is the ideal solution for our offerings... Like many service providers, we are concerned with the cost of deploying and managing WiMAX... with Aperto's WaveCenter EMS product, PacketMAX lets us serve a huge number of customers with exceptional QoS and reliability."


:: RMA Request Form

- This is form is to request an RMA (Return to Manufacturer Authorization) number. If the request is authorized, you will receive instructions (via email) on how to ship your item(s) to our facility for repair.

- Please be sure to fill in as much information as you can when requesting an RMA Number.

- If there are any discrepancies with your request, a member of the Tranzeo/Aperto Technical Support Team will contact you either by the email address or phone number you have supplied.

If you do not already have a case number, the Aperto TAC will contact you before issuing an RMA.

Number of Items for RMA Request:

Customer Information
Case Number:
First Name * Last Name *
Company * Phone Number *
Email *
Address 1 *
Address 2
City * State/Prov
Country * Zip/Postal Code

Unit # 1
Model *
Serial Number *
MAC Address
Reported Problem *


* - Denotes required Field