Technical Support

Should you experience any Aperto product problems please send an email to customersupport@apertonet.com or call the Technical Assistance Center (TAC) at either of the following numbers:

• Customer Support: available 24/7 at +1-800-339-1563

Please have the following information available for our phone support representative:

If you are a maintenance customer, an Aperto maintenance contract number for the site of the problem is required. Please be prepared to have the following information available: company name, contact name, physical equipment location, telephone number, e-mail address (if available), serial number (if available), and model number of the unit that is experiencing the problem.